Individual Giving Manager – Supporter Development & Retention

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

We’re looking for a dynamic and highly organised individual with a proven track record of delivering multi-channel supporter retention and development campaigns. You will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next five years.

About the role

As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team.

You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. 

You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base, reach and engagement, as part of the Individual Giving programme objectives. 

You will work closely with the Individual Giving Manager - Supporter Acquisition, to scope and implement new tests and innovations that integrate fully with the contact strategy for the acquisition and retention of supporters, including those giving in memory of a loved one.

For more details, you can download the full job description below.

How to apply

To apply, please send your CV and a cover letter stating how you meet the required skills and experience to [email protected]. If you would like an informal conversation about the role, please get in touch with Virginie. 

Applications will be reviewed on a rolling basis.