Digital Officer (Website)

About the Digital Officer role:

The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal. 

As Digital Officer you'll work closely with the team and with fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.

It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site. 

About The Royal Marsden Cancer Charity:

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site. 

We are now working closely with the hospital on plans for a new major redevelopment project to launch in 2025-26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients. 

What we offer:

• A competitive salary in the range of £28-32k p.a.
• 37.5 hrs per week, full time, permanent role.
• Hybrid working (40% of time in the office) between home and our Chelsea hospital, with travel to Sutton once a month.
• 27 days annual leave
• A contribution pension scheme
• Training, support, and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

To be successful in your application you'll need:

• Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
• Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
• Excellent copywriting, editorial and proofreading skills.
• Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
• Ability to communicate, work collaboratively and build good working relationships.
• Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.

The following are beneficial but not essential:

• Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
• Experience in a similar role within a complex organisation, charity, or health/science organisation.
• Experience of working with contractors, agencies, and freelancers.
• Qualifications or previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.

If this sounds like you, we’d love to hear from you!

• Deadline for applications is 28th April.
• Interviews will take place from 28th April to 8th May.
• Role starts from 1st July.