Head of Individual Giving

Join the team

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

We are looking for a direct marketing specialist with a proven track record in driving acquisition strategies, working at pace, and adapting to change accordingly. Acquisition will be a significant focus over the coming years, with investment to support this. We have exciting plans to grow and diversify our supporter base, as well as develop audience first supporter journeys, providing our donors with the best possible experience.

About the role

As the Head of Individual Giving, you will lead a team of 7 (with headcount currently split between acquisition and retention) in delivering innovative strategies to accelerate income growth. The team are passionate, keen and committed - your ability to coach, mentor, and inspire will be key to helping them thrive and improve processes.

You’ll work closely with senior leaders and peers across the charity, ensuring open collaboration and alignment across teams, while helping drive a creative, data-led approach that puts supporters at the heart of our direct marketing activities.

Key Responsibilities:

• Lead a high performing team, developing and implementing acquisition and retention strategies that drive significant growth in income.
• Lead, coach, and inspire the team, providing the structure and support they need to succeed.  
• Drive operational excellence, ensuring processes are followed and continuously improved to maximise the potential of the Individual Giving programme and optimise the lifetime value of supporters. 
• Work collaboratively with internal teams to align efforts, utilise data and insight and capitalise on opportunities for fundraising. 
• Manage and optimise budgets for Individual Giving campaigns, ensuring a strong return on investment.
• Build a positive internal reputation for the Individual Giving team, influencing effectively to support the success of Individual Giving.

About You

• A direct marketing expert with proven experience in developing and executing Individual Giving strategies.
• Strong leadership and coaching skills, with a passion for nurturing talent and improving team performance.
• A dynamic and adaptable professional, capable of working at pace and thriving in a changing environment.
• Proven ability to deliver exceptional results, particularly in acquisition campaigns.
• A collaborative leader who works well across teams and is committed to fostering an open, supportive culture.

£65,000 - £70,000 dependent on experience

London with hybrid working (2dpw on site)

Application Deadline: Monday 21st October

To Apply: We are partnering with The Talent Set for the recruitment of this role. Please send your CV in the first instance to [email protected] as soon as possible to arrange a call to discuss your suitability further.